Did you Know? 89% of professionals consider themselves great communicators. Their results suggest otherwise.
- Jacqueline Chandler
- Jun 26
- 4 min read
Updated: Jun 30
Take our free assessment to see what's really happening:
You spent three hours crafting that important email, news release, or social media post. You rehearsed your presentation twice. You even asked a colleague to review your proposal before sending it.
So why did you get crickets in response?
Here's the uncomfortable truth: Most of us are walking around with a massive blind spot when it comes to our communication effectiveness. We think we're clear, compelling, and connecting with our audience. Meanwhile, our messages are landing with all the impact of a paper airplane in a hurricane.
The Great Communication Delusion
I see this pattern constantly in my work with executives, entrepreneurs, and team leaders. They'll tell me about their "communication problem" – but they always describe it as an audience issue:
"People don't read emails anymore"
"My team doesn't follow instructions"
"Clients just don't get what we're offering"
"Nobody engages with our content"
Sound familiar?
Here's what's really happening: We're measuring our communication by our intentions, not by our results.
The Hidden Cost of "Good Enough" Communication
Think about your last important message – whether it was an email, presentation, or proposal. Did it achieve exactly what you wanted? Did people take the specific action you were hoping for?
If you're like most professionals, the honest answer is "sort of" or "not really."
That "sort of" is costing you more than you realize:
Lost opportunities when your value proposition doesn't land
Wasted time clarifying messages that should have been clear the first time
Frustrated teams who misunderstand priorities and directions
Missed connections with prospects who tune out before your key point
Stagnant careers because your expertise isn't coming through in your communication
The most successful people I work with aren't necessarily the smartest or most talented. They're the ones who've figured out how to make their communication audience-centered, simplicity-driven, and engagement-focused.
Why Most Communication Training Misses the Mark
Here's the problem with most communication advice: It focuses on surface-level tactics without addressing the fundamental framework.
You'll hear tips like:
"Use bullet points"
"Tell stories"
"Be more confident"
"Know your audience"
These aren't wrong, but they're treating symptoms instead of the root cause. It's like putting a Band-Aid on a broken bone.
Through my PhD research and years of working in communication, I've identified that effective communication requires four specific, measurable pillars working together:
Audience-Centered: Your message is built around your audience's knowledge, concerns, and motivations – not your own expertise or agenda
Context-Aware: You should understand nuances like culture, generation, gender, hierarchy, etc.
Simplicity-Driven: Your core message is clear enough that someone with no background can understand and remember it
Engagement-Focused: Your communication creates a specific, desired action rather than just transferring information
I call this the AC-SE framework (Audience-Centered, Context-Aware, Simplicity-driven, Engagement-focused). It is the cornerstone of my PhD research and here's what I've discovered: Most professionals are strong in maybe one of these areas, okay in another, and completely missing the third.
The 67% Problem
In my work with hundreds of professionals, I've found that the average person scores about 67% on communication effectiveness when measured against these four pillars. That means one-third of their communication impact is just... gone.
Imagine if your car only worked 67% of the time. Or if your paycheck was 33% smaller than it should be. You'd fix that immediately, right?
But when it comes to communication, we accept "good enough" because we don't realize how much we're leaving on the table.
Discover Your Real Communication Score
Here's the thing about blind spots: You can't fix what you can't see. That's why I created the AC-SE Communication Assessment – a research-backed diagnostic that reveals exactly where your communication is strong and where it's costing you opportunities.
In just 3 minutes, you'll get:
Your specific scores in each of the four crucial areas
Personalized recommendations for your biggest opportunity areas
A clear roadmap for improving your communication effectiveness
What You'll Discover
Most people are surprised by their results. Common patterns I see:
The Expert's Trap: High on content knowledge, low on audience-centering. These are subject matter experts who assume everyone has their background knowledge.
The Perfectionist's Dilemma: High on thoroughness, low on simplicity. They include every important detail and wonder why people's eyes glaze over.
The Broadcaster: High on information sharing, low on engagement. They focus on what they want to say rather than what action they want their audience to take.
Which pattern sounds most like you?
Ready to See Your Real Score?
Your communication effectiveness is either helping your career and business, or it is holding you back. There's really no middle ground.
The AC-SE Assessment takes less time than your morning coffee and provides insights that can transform how people respond to your messages.
Take the Free Assessment and discover exactly where you stand on the four pillars of effective communication. Get your personalized score and specific recommendations for improvement.
Because here's the truth: You might be a great communicator. But until you measure it, you're just guessing.
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